Contact Us

To report on Mail Security Matters, please call us directly at 1605

Select service type, leave us a few details and we'll be in touch.

  • Postal
  • SpeedPost
  • vPOST
  • Mall

Fields marked with must be filled in.

Note: One tracking number per submission
Add item
Description of items Description of items Item Value1 Item Value1
1 - Under the Customs Act, it is the responsibility of importers and exporters to ensure the accuracy and completeness of the values and other related costs declared to Singapore and destination Customs. Under-declaration is considered a serious offence and it will be reported to the authorities.

I would like proof of delivery:

Characters left: 500

Please help us to address your queries promptly by providing your current email and/or contact number.

Sender Details
Contact Details

NOTE: This is the address where the Opt-Out Service is to be applied.

Addressee/Receiver Details
Drop files here or click to upload.

Please attach copies of all relevant supporting documents e.g. legible copy of posting docket/consignment note/ ezy2ship label, posting receipt, original invoice/purchase receipts, image of content.

Only the following files are allowed: png, gif, jpg, jpeg, pdf, docx, xlsx, pptx, doc, xls, ppt, txt.

Max 10 attachments, 2MB each

As per guidance under the Personal Data Protection Act(PDPA) of Singapore, please provide us with your acknowledgement below.

I confirm that

  1. I do not wish to receive unaddressed advertising mail from SingPost at the above address.
  2. All details provided are true and accurate

Please note

  • Unaddressed mail from government agencies will continue to be delivered to your letterbox
  • By opting-out from this service, you will not receive any unaddressed advertising mail officially distributed through SingPost. Some examples of advertising mail include promotional brochures, catalogues, free samples of products, coupons of fast food restaurants, etc. SingPost will not be held accountable for materials distributed by other third-parties.
  • All applications must be online and will be processed within 3 to 7 working days from date of submission of a duly completed form. Once activated, the opt-out service will remain in place unless you notify us in writing.
  • SingPost regrets that applications where addresses provided are either landed properties or have letter boxes without self-locking apertures, will not be processed.